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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

All notices from District 5 Boutique to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to District 5 Boutique shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

Delivery shall be deemed to have been made by You to District 5 Boutique five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of:

District 5 Boutique

Copyright © 2009-2023 District 5 Boutique. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2023 District 5 Boutique. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by District 5 Boutique. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of District 5 Boutique or any third party, except as expressly granted herein.

Use of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. District 5 Boutique and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if District 5 Boutique believes that customer conduct violates applicable law or is harmful to the interests of District 5 Boutique and its subsidiaries.

Privacy Policy 

Introduction

 

At District 5 Boutique, (“we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.district5boutique.com (the "Site").

Please read this Privacy Policy carefully. By using the Site, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

 

Information Collection and Use

 

Personal Information

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to a newsletter, respond to a survey, or fill out a form. Personal information may include your name, email address, mailing address, phone number, or other information necessary to provide a service, deliver a product, or carry out a transaction you have requested.

 

Non-Personal Information

 

We automatically collect non-personal information when you access the Site using cookies, log files, web beacons, or other tracking technologies. Non-personal information may include your IP address, browser type, device information, or information about your activity on the Site.

 

Use of Your Information

 

We use the information we collect to:

 

- Provide, maintain, and improve our products and services

- Process and deliver orders, subscriptions, or other transactions

- Communicate with you, including responding to your inquiries or notifying you of updates

- Personalize your experience on the Site

- Send promotional materials, newsletters, or other content, if you have opted-in

- Monitor and analyze the performance, operation, and effectiveness of the Site

- Detect, prevent, or investigate security breaches or fraud

- Comply with legal requirements and enforce our terms and conditions

 

Information Sharing and Disclosure

 

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties, such as:

 

- Service providers, contractors, or partners who help us provide our products and services

- Payment processors for secure processing of your transactions

- Analytics and search engine providers that assist us in improving and optimizing the Site

 

We may also disclose your information if required by law, in response to a legal request, or to protect the rights, property, or safety of our company, users, or others.

 

Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

Links to Other Websites

 

Our Site may contain links to third-party websites. This Privacy Policy does not apply to these websites, and we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

Children's Privacy

 

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

 

Contact Us

 If you have any questions or concerns about this Privacy Policy, please contact us at:

District 5 Boutique 

303 N 14th Street

Kenilworth NJ 07033

Support@district5boutique.com

 

 

Consumer Agreement

By submitting your order online to District 5 Boutique, you agree to our Policies, Terms and Conditions. District 5 Boutique Management reserves the right to change prices for Gowns/Dresses displayed at the www.district5boutique.com at any time.

Shipping & Delivery

District 5 Boutique offers worldwide shipping. Domestic orders ships via FedEx and International orders will ship via DHL/FedEx Express at a cost if selected. However, if an item is returned for exchange, a shipping charge may be incurred with second shipment. If returning for boutique credit, you will receive full order credit. Overnight and 2-3 shipping options are available. For Pre order / Special order, the shipping method applies as soon as your order is ready to ship, and this is not part of the production timeline. Overseas customers is/are required to show a government-issued photo ID as a form of identification and for customs purposes only. The photo must match the person tendering the shipment. Items that require 3- 5 Days or Special Orders will be shipped by method selected when they arrive to warehouse.

District 5 Boutique monitors return activity for abuse and reserves the right to limit returns or exchanges at District 5 Boutique in all instances.

 

Production timeframe

We understand that time is of the essence, and we do our best to provide accurate and realistic estimates for the production of our gowns. Our quoted time frame is based on several factors, including the complexity of the design, the availability of materials, and the workload of the designer's production team.

Please keep in mind that this time frame is an estimate and not a guarantee. While we /designers make every effort to produce/deliver your gown within the quoted time frame, there may be unexpected delays or circumstances that can affect the production process.

Order Processing

Orders placed after 2pm on Monday-Thursday, will be processed the next day. Orders placed Friday after 2pm (along with Saturday & Sunday) will be processed on Monday or Tuesday morning. Orders ship out Monday-Friday (not on weekends).  If a transaction has been flagged by our payment processor, District 5 Boutique may request Cardholder identification. If the identification is expired or does not match the name on the Card, or if the Cardholder does not provide identification, District 5 Boutique may decide whether to accept the order or not. Discounts should be applied prior to checkout. In case you forgot, our system is not capable of retroactively adding discounts on orders that have already been placed.

 

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges occurred, the recipient should pay the required charges for the package and prices may vary from country to country. Contact your local customs office for details.

 

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. District 5 Boutique is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

 

Chargeback Policy: Delays in Receiving Products
 
When you experience delays in receiving products from District 5 Boutique, we will promptly inform you about the reasons and provide a new estimated delivery date. You have the choice to wait for the product, modify your order, or cancel for store credit. However, please note that initiating a chargeback for all credit card purchases without first reaching out to us may result in your account being suspended, with no further orders accepted until a resolution has been reached. We encourage you to contact us first to ensure a quicker and more efficient resolution process. We value your trust and are dedicated to enhancing your shopping experience while minimizing delays.

By clicking the "Terms and Conditions" prior to checkout, you also agree to our return policy.

Return Policy

Please refer to Return Policy page.

REFUSED or UNDELIVERABLE SHIPMENTS:

 

We charge a 15% restocking fee for the following reasons:

1. Shipments that are refused or considered undeliverable by UPS, FedEx, DHL, or USPS.

2. In Stock Dresses Returned 

RESTOCKING FEE can be waived if opting for exchange or store credit in lieu of refund

Hours of Operation

Customer service is available Monday-Friday EST from 9am - 6pm

Email: support@district5boutique.com

Phone + 201 265 8900

WhatsApp: + 732 806 7282

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. District 5 Boutique and the advertisers each reserve the right to limit the provision of their products, discounts or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of District 5 Boutique shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and District 5 Boutique with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and District 5 Boutique with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by District 5 Boutique. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.